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Outsourcing of IT staff

Delivery of an IT solution

A foreign company, after undergoing reorganization, turns to IT LeasingTeam for help in optimizing the maintenance and development of the logistics support system. The main problem is the dispersion of knowledge and competences, because within this area the client cooperated with 8 subcontractors with very specialized knowledge.
Effective solution to problems with system maintenance and development

IT LeasingTeam and LeasingTeam Group successfully implemented a project to optimise the maintenance and development of the logistics support system, providing the client with a comprehensive solution tailored to their specific needs.

Efficient Process Execution

Our team, consisting of experienced consultants, including IT specialists, conducted a detailed analysis of the situation. We identified the key causes of the problem, such as cultural differences between subcontractors and the client and the reluctance of subcontractors to share knowledge.

The solution was to separate and outsource the area of system maintenance and development. The client entrusted IT LeasingTeam with full responsibility for the implementation of the service and the delivery of the finished solution. IT LeasingTeam consultants, in cooperation with the client, defined the project objectives, defined key performance indicators, selected appropriate methods and tools, and established a negotiation strategy with subcontractors, including a guarantee of cooperation for a specified period of time. We then prepared an implementation schedule and provided the client with full support at every stage of the project. The entire process was coordinated by an experienced team leader who had previously supervised similar projects.

Goal achieved: reduction of the costs of maintenance and development of the logistics support system

Thanks to IT LeasingTeam taking over responsibility for the maintenance and development of the system, the client has gained a guarantee of service at the highest level. Establishing a Single Point of Contact simplified the communication structure and significantly saved the client’s team’s time. Within six months of starting the cooperation, the costs of maintaining the system fell by 18.5%.

Thanks to effective management and optimization of processes, the client not only improved operational efficiency, but also gained stable support in an area of key importance to its business.

Industry
Trade
Number of employees
about 800
Company
A medium-sized foreign company in the retail industry employs about 800 employees and generates annual revenues of several dozen million zlotys. After the restructuring, the company focused on optimizing logistics processes.
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